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oneux | designing experiencesblog on user experience, usability, service design, brand experience
http://aplo.typepad.com/
blog on user experience, usability, service design, brand experience
http://aplo.typepad.com/
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oneux | designing experiences | aplo.typepad.com Reviews
https://aplo.typepad.com
blog on user experience, usability, service design, brand experience
aplo.typepad.com
oneux | designing experiences: downloads
http://aplo.typepad.com/aplo/downloads
Ux design, strategy and multichannel customer experience. User Generated Content (UGC). 1 post categorized "downloads". Google is releasing a free speech recognition application for the iPhone. Today that iPhone users will be able to download a free Google application from iTunes. That allows them to speak rather than type their search terms on Google. Posted on 16/11/2008 in downloads. Tags: Apple, Google, iPhone, iTunes, speech recognition.
oneux | designing experiences: e-commerce
http://aplo.typepad.com/aplo/e-commerce
Ux design, strategy and multichannel customer experience. User Generated Content (UGC). 12 posts categorized "e-commerce". Online shopping and the problem with. research. Well, actually pictures according to some. In a nutshell, the research suggests that when customers print out pictures of items they bought online the quality of the printouts affects the . Expectations during the . Thirdly, those customers wishing to share their purchase tend to do so online either by emailing links to the products pu...
oneux | designing experiences: digital agencies
http://aplo.typepad.com/aplo/digital_agencies
Ux design, strategy and multichannel customer experience. User Generated Content (UGC). 7 posts categorized "digital agencies". Meet customer needs to get ahead of the pack. A blog entry. In HBR today outlines three questions companies need to ask themselves to see if they are heading the right direction, that towards the head of the pack. Unsurprisingly question no 1 is:. Would you say your company is becoming more effective at meeting customer needs? It is not is your company effective at selling more?
oneux | designing experiences: commercial ethnography
http://aplo.typepad.com/aplo/commercial-ethnography
Ux design, strategy and multichannel customer experience. User Generated Content (UGC). 16 posts categorized "commercial ethnography". Empathy as key to successful integrative thinking. I have been reading the Opposable Mind. And have come across many similarities between the method of integrative thinking described in the book and the practice of qualitative research. Posted on 01/09/2010 in commercial ethnography. Starting with those that your designs affect. How the people at Continuum. De Botton spen...
oneux | designing experiences: brand experience
http://aplo.typepad.com/aplo/brand_experience
Ux design, strategy and multichannel customer experience. User Generated Content (UGC). 20 posts categorized "brand experience". Marketers want all your details, now. Includes a simple question at the end of their emails asking you to provide more information about yourself. By simply clicking on one of the two options you are taken to their website where a confirmation that your details have been updated is displayed. Simple, quick, and effective. Posted on 24/08/2010 in brand experience. Tags: custom...
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UX Pond | Acute search | Listed sites
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Cre8pc Usability and Holistic SEO. Dub for the Future. Eyal Shahar against the machine. Ghost in the Pixel. Ideas in the Making. Interfaces Through the Lens of Usability. Janko at Warp Speed. Let's Count the Days. Little Box of Ideas. Looks Good Works Well. Man Woman and Child. Quotes from the User. Return of Investment User Experience. Society for Technical Communication. This is Aaron's Life. Usability Testing How to. UX for the Masses. What Makes them Click. 52 Weeks of UX. 90 Percent of Everything.
Ideas past | nikos karaoulanis
http://www.aplo.co.uk/ideas-past
As I have recently moved to this new site all my old posts are still in my old blog. Feel free to visit. UX Design Guidelines →.
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oneux | designing experiences
Ux design, strategy and multichannel customer experience. User Generated Content (UGC). The Experience Map is a model that illustrates the complete experience a person might have with a solution, application, etc. It has its origins in, and has been used extensively in Service Design where customers are interacting with a number of touchpoints. We use experience maps in defining and designing multichannel retail experiences. We have borrowed elements from examples published online. Online shopping and th...
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