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Catalog - Customer Success University

Launch Your Customer Success Career at CSU. Gainsight is the leader in Customer Success Management, from software to processes, and is using this expertise to develop the next generation of Customer Success Managers through Customer Success University. Customer Success Managers that attend Customer Success University are not only giving themselves and their career a boost, but are providing more value to their employers by ensuring their customers are consistently achieving success. This training is free.

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Launch Your Customer Success Career at CSU. Gainsight is the leader in Customer Success Management, from software to processes, and is using this expertise to develop the next generation of Customer Success Managers through Customer Success University. Customer Success Managers that attend Customer Success University are not only giving themselves and their career a boost, but are providing more value to their employers by ensuring their customers are consistently achieving success. This training is free.
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Catalog - Customer Success University | customersuccessuniversity.gainsight.com Reviews

https://customersuccessuniversity.gainsight.com

Launch Your Customer Success Career at CSU. Gainsight is the leader in Customer Success Management, from software to processes, and is using this expertise to develop the next generation of Customer Success Managers through Customer Success University. Customer Success Managers that attend Customer Success University are not only giving themselves and their career a boost, but are providing more value to their employers by ensuring their customers are consistently achieving success. This training is free.

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Login - Customer Success University

http://customersuccessuniversity.gainsight.com/user/profile

Please use this form to login to your training account. Don't have an account? Please start by completing the following form. British Indian Ocean Territory. Congo, the Democratic Republic of the. Heard Island and Mcdonald Islands. Holy See (Vatican City State). Iran, Islamic Republic of. Korea, Democratic Peoples Republic of. Korea, Republic of. Lao Peoples Democratic Republic. Macedonia, the Former Yugoslav Republic of. Micronesia, Federated States of. Moldova, Republic of. Saint Kitts and Nevis.

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CSM 101 - Course - Customer Success University

http://customersuccessuniversity.gainsight.com/course/customer-success-management-101-csm101

CSM 101 - Course. CSM 101 - Course. Time to complete: Around 5 Hours. This self-paced course, made up of 12 lessons developed by top Customer Success experts, provides you with the critical foundation for a career as a Customer Success Manager. CSM101 is step one of three on the way to becoming a Certified Customer Success Manager. Time to complete around 5 hours. 1011 Why Customer Success as a Career? 1012 Customer Success Career Opportunities. 1013 Customer Success Terminology. Recognize that learning ...

4

Login - Customer Success University

http://customersuccessuniversity.gainsight.com/admin/blurb/edit/91.html

Please use this form to login to your training account. Don't have an account? Please start by completing the following form. British Indian Ocean Territory. Congo, the Democratic Republic of the. Heard Island and Mcdonald Islands. Holy See (Vatican City State). Iran, Islamic Republic of. Korea, Democratic Peoples Republic of. Korea, Republic of. Lao Peoples Democratic Republic. Macedonia, the Former Yugoslav Republic of. Micronesia, Federated States of. Moldova, Republic of. Saint Kitts and Nevis.

5

CSM 301 - Course - Customer Success University

http://customersuccessuniversity.gainsight.com/course/customer-success-management-301-csm301

CSM 301 - Course. CSM 301 - Course. Time to complete: Around 5 Hours. This self-paced course, made up of 12 lessons developed by top Customer Success experts, provides you with the critical foundation for a career as a Customer Success Manager. CSM301 is the final step of three on the way to becoming a Certified Customer Success Manager. Time to complete around 5 hours. 3012 Making the most out of your Executive Sponsorship Program. 3013 Aligning your Support and Services Team. This lesson will teach you...

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Customers - Customer Success Software | Gainsight

http://www.gainsight.com/project/bmc-software

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Box is creating a more metrics-based culture around its customers with Gainsight. 500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight. Increased retention by 7% in 12 Months with Gainsight. Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight. Scales its one-to-many touch to 30,000 customers. Hundreds of Customers Like You. With 120 ...

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Customers - Customer Success Software | Gainsight

http://www.gainsight.com/customers

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Box is creating a more metrics-based culture around its customers with Gainsight. 500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight. Increased retention by 7% in 12 Months with Gainsight. Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight. Scales its one-to-many touch to 30,000 customers. Hundreds of Customers Like You. With 120 ...

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Product - Customer Success Software | Gainsight

http://www.gainsight.com/customer-success-products

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Experience the leading Customer Success Management platform. The tool has allowed my Client Success team to be proactive - not reactive - with the Clients in their books of business. Gainsight has revolutionized the way that we conduct our business for our Clients.". Zach Boisi, Lotame. Operationalize the Customer Lifecycle. Structure, streamline, and optimize your team’s workflow around the customer lifecycle. Capture...

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Customers - Customer Success Software | Gainsight

http://www.gainsight.com/project/blackbaud

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Box is creating a more metrics-based culture around its customers with Gainsight. 500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight. Increased retention by 7% in 12 Months with Gainsight. Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight. Scales its one-to-many touch to 30,000 customers. Hundreds of Customers Like You. With 120 ...

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Company - Customer Success Software | Gainsight

http://www.gainsight.com/company

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Gainsight is Committed to Success For All - Our Customers, Our Employees, Our Community and Our Partners. We’re the Customer Success company. Customer Success strategies are not one-size-fits-all. Monitor and engage with a variety of customers. Use big data analytics to monitor customer health according to sales data, usage logs, support tickets, and more. WE HAVE A PASSION FOR COMMUNITY SUCCESS. 25 PULSE LOCAL CHAPTERS.

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Customers - Customer Success Software | Gainsight

http://www.gainsight.com/project/adobe

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Box is creating a more metrics-based culture around its customers with Gainsight. 500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight. Increased retention by 7% in 12 Months with Gainsight. Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight. Scales its one-to-many touch to 30,000 customers. Hundreds of Customers Like You. With 120 ...

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Careers - Customer Success Software | Gainsight

http://www.gainsight.com/careers

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Hungry for challenging work, fast growth, and a position with purpose? Get ready for the best job you've ever had. Life is short; love your job. We have offices in Silicon Valley, Phoenix, St. Louis, and India, which means we use the best tools to run the most cohesive and collaborative global team. Enjoy Rewarding Work and Incredible Benefits. Medical, dental, and vision coverage. Unlimited paid time off. Thank you fo...

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Customer Success Management Resources - Customer Success Software | Gainsight

http://www.gainsight.com/customer-success-resources

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Take your customer success team to the next level. Earn your customer success certification with CSU. Join a PulseLocal chapter near you. PulseLocal is a monthly meetup where you can network and share best practices with your peers. The 10 Laws of Customer Success. Learn the rules of Customer Success from pioneers of the category. Best Practices from the Gainsight Customer Success Team. Taking Customer Success to Europe.

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Customers - Customer Success Software | Gainsight

http://www.gainsight.com/project/cornerstone-ondemand/“

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Box is creating a more metrics-based culture around its customers with Gainsight. 500% Increase in CSM Coverage through Operationalizing Customer Success Functions in Gainsight. Increased retention by 7% in 12 Months with Gainsight. Lifesize Increases Efficiency and Sees Immediate Results after Quick Implementation of Gainsight. Scales its one-to-many touch to 30,000 customers. Hundreds of Customers Like You. With 120 ...

gainsight.com gainsight.com

Customer Success Management Resources - Customer Success Software | Gainsight

http://www.gainsight.com/customer-success-events

Drive Expansion and Advocacy. See our technology partners. Customer Success: The Book. Take your customer success team to the next level. Earn your customer success certification with CSU. Join a PulseLocal chapter near you. PulseLocal is a monthly meetup where you can network and share best practices with your peers. The 10 Laws of Customer Success. Learn the rules of Customer Success from pioneers of the category. Best Practices from the Gainsight Customer Success Team. Top Learnings from Pulse 2016.

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Customer Success Resources - Customer Success Resources

About the Customer Success Resources List. The global rate of proliferation of new Customer Success Management. Positions and groups has skyrocketed over the past two years, and requests are heard on all sides for access to knowledge and insights about how to design, build and manage CS teams for maximum effect. To assist companies and CS executives, the following list and its linked pages will be maintained here in the Customer Success Library. The Customer Success Community Map.

customersuccessstory.com customersuccessstory.com

Customer Success Story

Getting prospects is the first step. Converting them into customers is next. Let your existing customers make it easy. Advertisements, brochures and other sales devices have limited impact - lower efficacy - because the message is from the vendor. Your customer typically has no agenda other than solving his or her own need. More than any other reason, this is why Customer Success Stories have such high efficacy. Ironically, few efforts are lower in overal cost than generating Customer Success Stories.

customersuccesssummit.com customersuccesssummit.com

Customer Success Summit 2018 | March 5-6 - San Francisco

Customer Success Hero Awards. Customer Success Summit 2018 - March 5-6 San Francisco. Customer Success Summit 2018 - March 5-6 San Francisco. March 5th - 6th, 2018. That's A Wrap! Accelerate the Impact of. Join the premier customer success event to hear from thought leaders, practitioners, and visionaries on the business results customer success initiatives should deliver. At #CSSummit18. At Summit 2018, these content tracks. Will reveal proven ways to accelerate the impact of customer success:. Lorem ip...

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Customer Success Summit: Schedule

Schedorg Conference Mobile Apps. This event has ended. View the official site. Or create your own event mobile app → Check it out. This event has ended. Create your own. Or browse by date venue. To bookmark your favorites and sync them to your phone or calendar. Customer Success: Play to Win General Session. Disrupting Digital Business in the Peer-to-Peer Economy General Session. Success Talks: Zen and the Art of Customer Relationships General Session. Jasper Bear • Philip Nguyen • Ariel Utnik. Omer Gotl...

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customersuccesstips

The Complete Guide to Facebook Ads Manager: How to Create, Manage, Analyze Your Facebook Ads. January 11, 2017. Ninety-one percent of marketers invested in Facebook advertising last year. And it’s easy to understand why when you look at the data: more than 1.18 billion people. Use Facebook every day, and on average, each person spends more than 50 minutes a day. Across Facebook, Messenger, and Instagram. That’s a lot of attention! How do marketers create, manage and analyze their Facebook ads? How to fin...

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Catalog - Customer Success University

Launch Your Customer Success Career at CSU. Gainsight is the leader in Customer Success Management, from software to processes, and is using this expertise to develop the next generation of Customer Success Managers through Customer Success University. Customer Success Managers that attend Customer Success University are not only giving themselves and their career a boost, but are providing more value to their employers by ensuring their customers are consistently achieving success. This training is free.

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Customer Intelligence Summit - September 13-14, 2018

JW Marriott Washington, D.C. September 12-14, 2018. See Seth Godin at the Summit. Dancing on the Edge of a Revolution. The author of 18 international bestsellers and one of the finest minds in modern marketing, Seth will share lessons from over 30 years of connecting with customers and challenging the status quo. Join us to hear his thoughts on being remarkable, raising the bar and doing work that matters. After his session, Seth will be available to answer questions. A snapshot of what the Summit offers.