cxm.com.au

Frangi Communications Group

Customer Xperience Management is the active orchestration of the people, technology and the processes in a business - from end to end. 8220;Today, the number of companies that understand how to stage impressive customer xperiences are few. Tomorrow, those that don’t get it right will struggle.” (ATG Report). The strategic shift of Customer Xperience. The simple answer is that it’s good business. When your customers have a magnetic customer xperience you have an opportunity for the following:. Magnetic Xp...

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Frangi Communications Group | cxm.com.au Reviews

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Customer Xperience Management is the active orchestration of the people, technology and the processes in a business - from end to end. 8220;Today, the number of companies that understand how to stage impressive customer xperiences are few. Tomorrow, those that don’t get it right will struggle.” (ATG Report). The strategic shift of Customer Xperience. The simple answer is that it’s good business. When your customers have a magnetic customer xperience you have an opportunity for the following:. Magnetic Xp...

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Frangi Communications Group | cxm.com.au Reviews

https://cxm.com.au

Customer Xperience Management is the active orchestration of the people, technology and the processes in a business - from end to end. 8220;Today, the number of companies that understand how to stage impressive customer xperiences are few. Tomorrow, those that don’t get it right will struggle.” (ATG Report). The strategic shift of Customer Xperience. The simple answer is that it’s good business. When your customers have a magnetic customer xperience you have an opportunity for the following:. Magnetic Xp...

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cxm.com.au

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Frangi Communications Group

http://cxm.com.au/meet.html

Iven Frangi is the man who helps his clients discover what their customers want and how to create an experience they can't get anywhere else so they won't go anywhere else - an Incredible Customer Xperience. He is the co-author of “High Tech - High Touch Selling” and has been a leading speaker on customer experiences for the last 12 years. Iven has extensive experience in the areas of direct sales, management and marketing where the art of dealing with people is paramount. Iven works with Deakin Universi...

2

Frangi Communications Group

http://cxm.com.au/evaluation.html

Free Magnetic Xperience Evaluation Tool. If you would you like to access the FREE Magnetic Xperience Evaluation Tool. Of course you may unsubscribe at any time. All fields are required. British Indian Ocean Territory. Heard and McDonald Islands. Ivory Coast (Cote D'Ivoire). S Georgia and S. Sandwich Isls. Saint Kitts and Nevis Anguilla. Saint Pierre and Miquelon. Saint Tome and Principe. Saint Vincent and Grenadines. Svalbard and Jan Mayen Islands. Turks and Caicos Islands. USA Minor Outlying Islands.

3

Frangi Communications Group

http://cxm.com.au/cxmprogram.html

The CXM philosophy is supported by a series of processes, models and strategies that will take a business simply and thoroughly into the world of creating Magnetic Customer Xperiences. The strategies and practices of the team that created cxm.com.au is committed to helping you navigate these key issues:. What is the real and practical difference between CRM and CEM? Why “customer service is dead” and why it can hurt your business to focus on it. Programs are constantly being developed. Next the revolutio...

4

Frangi Communications Group

http://cxm.com.au/needcxm.html

Do you need CXM? The simple question that arises is this. “Does your business need to be concerned with the shift to Customer Xperience Management? If the answer to the first question is yes then the next question is more critical. “Is your business ready and able to implement Customer Xperience Management? We are developing a quick tool to help you evaluate your business and answer that question. Click here for more information. Frangi Communications Group Pty Ltd. E-Mail: iven@cxm.com.au.

5

Frangi Communications Group

http://cxm.com.au/index.html

Customer Xperience Management is the active orchestration of the people, technology and the processes in a business - from end to end. 8220;Today, the number of companies that understand how to stage impressive customer xperiences are few. Tomorrow, those that don’t get it right will struggle.” (ATG Report). The strategic shift of Customer Xperience. The simple answer is that it’s good business. When your customers have a magnetic customer xperience you have an opportunity for the following:. Magnetic Xp...

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Frangi Communications Group

Customer Xperience Management is the active orchestration of the people, technology and the processes in a business - from end to end. 8220;Today, the number of companies that understand how to stage impressive customer xperiences are few. Tomorrow, those that don’t get it right will struggle.” (ATG Report). The strategic shift of Customer Xperience. The simple answer is that it’s good business. When your customers have a magnetic customer xperience you have an opportunity for the following:. Magnetic Xp...

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