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Skip to main content. Here is our Summer 2015 Newsletter which, we hope, will bring sunny weather. You'll find here news about Octopus, changes and features recently deployed. Our Top Picks for July and August. Each month, we will select our favorite articles to allow you to discover several great and practical Octopus features that you might not know. We invite you to read this page often as it will get updated regularly. This article lists all the new Octopus features delivered to our customers. The Ac...

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Skip to main content. Here is our Summer 2015 Newsletter which, we hope, will bring sunny weather. You'll find here news about Octopus, changes and features recently deployed. Our Top Picks for July and August. Each month, we will select our favorite articles to allow you to discover several great and practical Octopus features that you might not know. We invite you to read this page often as it will get updated regularly. This article lists all the new Octopus features delivered to our customers. The Ac...

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4 administration tools

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10 intermediate operation

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Doc - Octopus | docs.octopus-itsm.com Reviews

https://docs.octopus-itsm.com

Skip to main content. Here is our Summer 2015 Newsletter which, we hope, will bring sunny weather. You'll find here news about Octopus, changes and features recently deployed. Our Top Picks for July and August. Each month, we will select our favorite articles to allow you to discover several great and practical Octopus features that you might not know. We invite you to read this page often as it will get updated regularly. This article lists all the new Octopus features delivered to our customers. The Ac...

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docs.octopus-itsm.com

1

Initial Operation | Doc - Octopus

http://docs.octopus-itsm.com/en/article-categories/initial-operation

Skip to main content. This article describes the User Management Module, the information that you need to configure for a basic use of Octopus, as well as the configuration for a more complete use of Octopus. Using Statistics in Octopus. Octopus comes pre-loaded with statistics report. It has been designed to guide you on "what" should be analyzed, for "whom" and "when". Reminders Management Octopus Module. This article explains the efficient creation steps of an incident in a context where a user calls ...

2

Administration Tools | Doc - Octopus

http://docs.octopus-itsm.com/en/article-categories/administration-tools

Skip to main content. MailIntegration - Create Incidents or Events from Emails. MailIntegration (ESI.Octopus.MailIntegrationApp.exe) is a program used in Octopus to create new requests (incident or events) or update the activities of a requests received via email. To run the Octopus programs automatically, you need to create a Windows scheduled task. This article will provide you with guide lines to do so. ADSIReader - Impacts on computer asset management. ADSIReader - Automatic Site Assignation. The Dat...

3

Intermediate Operation | Doc - Octopus

http://docs.octopus-itsm.com/en/article-categories/intermediate-operation

Skip to main content. Change Management - Octopus Module. It is possible to integrate and track all the changes implying the IT Department in an efficient and centralised manner by using the Octopus Changes module. This article describes the functional use of the module. Form Customization in Octopus - AFTER 4.1.130. How to Manage Procedures in Octopus. You can manage your procedures through CI type Procedure. This CI type is part of Octopus original installation, but the actual article suggests a mo...

4

Planned Request Management | Doc - Octopus

http://docs.octopus-itsm.com/en/articles/planned-request-management

Skip to main content. Planned requests are used to automatically create service requests or change requests for work that needs to be done on a regular basis. They can be used to manage preventive maintenance or equipment maintenance for; IT, Facilities Management, BME (Biomedical Engineering) or other teams. The requests generated from a planned request are internal to the department and cannot be asked or viewed by the end users. Checking on the backups (IT). A good knowledge of the Configuration.

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Doc - Octopus

http://docs.octopus-itsm.com/en

Skip to main content. Welcome to the Summer 2016 newsletter! We have been busy little bees all Spring and are happy to tell you about our latest news. We will share with you the latest on team collaboration in Octopus, new custom notifications and even more. Our Top Picks for July and August. This article lists all the new Octopus features delivered to our customers. Here are the different options to get to the Octopus Service Desk. Event Management - Octopus module. What are the shortcut keys? Automated...

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Doc - Octopus

Skip to main content. Here is our Summer 2015 Newsletter which, we hope, will bring sunny weather. You'll find here news about Octopus, changes and features recently deployed. Our Top Picks for July and August. Each month, we will select our favorite articles to allow you to discover several great and practical Octopus features that you might not know. We invite you to read this page often as it will get updated regularly. This article lists all the new Octopus features delivered to our customers. The Ac...

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