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Clarablog - Customer Experience, Text Mining, and all that...

Clarablog - Customer Experience, Text Mining, and all that. Friday, January 14, 2011. What things may come… Text Analytics, Customer Experience Predictions for 2011. Http:/ www.clarabridge.com/ClarabridgeBlog/tabid/189/EntryId/60/What-things-may-come-2011.aspx. And the rush of interest from the analyst community, with folks like Gartner. Hurwitz’s Fern Halper. Constellation’s Ray Wang. All talking about the key role multichannel text and sentiment analytics will play in 2011. Is a mantra for a reason.

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Clarablog - Customer Experience, Text Mining, and all that... | experienceintelligence.blogspot.com Reviews

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Clarablog - Customer Experience, Text Mining, and all that. Friday, January 14, 2011. What things may come… Text Analytics, Customer Experience Predictions for 2011. Http:/ www.clarabridge.com/ClarabridgeBlog/tabid/189/EntryId/60/What-things-may-come-2011.aspx. And the rush of interest from the analyst community, with folks like Gartner. Hurwitz’s Fern Halper. Constellation’s Ray Wang. All talking about the key role multichannel text and sentiment analytics will play in 2011. Is a mantra for a reason.

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Clarablog - Customer Experience, Text Mining, and all that... | experienceintelligence.blogspot.com Reviews

https://experienceintelligence.blogspot.com

Clarablog - Customer Experience, Text Mining, and all that. Friday, January 14, 2011. What things may come… Text Analytics, Customer Experience Predictions for 2011. Http:/ www.clarabridge.com/ClarabridgeBlog/tabid/189/EntryId/60/What-things-may-come-2011.aspx. And the rush of interest from the analyst community, with folks like Gartner. Hurwitz’s Fern Halper. Constellation’s Ray Wang. All talking about the key role multichannel text and sentiment analytics will play in 2011. Is a mantra for a reason.

INTERNAL PAGES

experienceintelligence.blogspot.com

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Clarablog - Customer Experience, Text Mining, and all that...: January 2011

http://experienceintelligence.blogspot.com/2011_01_01_archive.html

Clarablog - Customer Experience, Text Mining, and all that. Friday, January 14, 2011. What things may come… Text Analytics, Customer Experience Predictions for 2011. Http:/ www.clarabridge.com/ClarabridgeBlog/tabid/189/EntryId/60/What-things-may-come-2011.aspx. And the rush of interest from the analyst community, with folks like Gartner. Hurwitz’s Fern Halper. Constellation’s Ray Wang. All talking about the key role multichannel text and sentiment analytics will play in 2011. Is a mantra for a reason.

2

Clarablog - Customer Experience, Text Mining, and all that...: Text Mining and Customer Experience - the blog I intend to write...

http://experienceintelligence.blogspot.com/2008/01/text-mining-and-customer-experience.html

Clarablog - Customer Experience, Text Mining, and all that. Tuesday, January 8, 2008. Text Mining and Customer Experience - the blog I intend to write. Since this is my first entry, I'll use this first posting to organize my thoughts and think about what I want to write over the next few days and weeks. A bit of background:. Over the next few days and weeks ideas I want to write down include:. 2) What the heck should we call the space in 2008? 3) What are the benefits our customers get from our solutions?

3

Clarablog - Customer Experience, Text Mining, and all that...: September 2009

http://experienceintelligence.blogspot.com/2009_09_01_archive.html

Clarablog - Customer Experience, Text Mining, and all that. Wednesday, September 23, 2009. If a Customer Comment Falls in a Forest and No One is Around to Hear it, Does it Make a Sound? Note: This blog post was originally published on the Clarabridge Blog. You can find the original post here. The conversations have veered into provocative territory on two recent occasions, where we have considered some interesting ethical implications of mining customer experience data. Obligations as a listener. At pres...

4

Clarablog - Customer Experience, Text Mining, and all that...: August 2009

http://experienceintelligence.blogspot.com/2009_08_01_archive.html

Clarablog - Customer Experience, Text Mining, and all that. Thursday, August 13, 2009. What does Google Voice have to do with Customer Experience Intelligence? Transcript of message (feel free to listen to the message above by clicking the "play" triangle). I got a Google Voice account shortly after the service opened up to new subscribers. Text is the predominant media (in surveys, web sites, emails, and call center notes). Applying NLP to mis-transcribed voice calls can produce humourous, and incorrect...

5

Clarablog - Customer Experience, Text Mining, and all that...: What things may come… Text Analytics, Customer Experience Predictions for 2011

http://experienceintelligence.blogspot.com/2011/01/what-things-may-come-text-analytics.html

Clarablog - Customer Experience, Text Mining, and all that. Friday, January 14, 2011. What things may come… Text Analytics, Customer Experience Predictions for 2011. Http:/ www.clarabridge.com/ClarabridgeBlog/tabid/189/EntryId/60/What-things-may-come-2011.aspx. And the rush of interest from the analyst community, with folks like Gartner. Hurwitz’s Fern Halper. Constellation’s Ray Wang. All talking about the key role multichannel text and sentiment analytics will play in 2011. Is a mantra for a reason.

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blog.in2clouds.com

In2Clouds: July 2009

http://blog.in2clouds.com/2009_07_01_archive.html

Thoughts about cloud computing, analytics and the programmable web. Friday, July 31, 2009. Gartner and the Cloud. Back in may there was some controversy with the estimates by Gartner. Of the Cloud Computing market size. Earlier this month Gartner announced the results of a survey of SaaS users. Where findings did not exactly provide a ringing endorsement of SaaS. Needless to say these results also caused controversy and a very articulate response from Jeff Kaplan. Posted by Manuel Martin. High Scalabilit...

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In2Clouds: The Integrated Clouds

http://blog.in2clouds.com/2010/04/integrated-clouds.html

Thoughts about cloud computing, analytics and the programmable web. Wednesday, April 28, 2010. Cloud Computing continues to grow at an unprecedented pace; MSFT's Azure is live. And gaining momentum, SAP is taking it seriously. Vmforce is coming this fall. AWS has a region in Singapore. And even some of the larger banks in the world have the cloud on their radar. Posted by Manuel Martin. Subscribe to: Post Comments (Atom). Predictive Analytics on the Cloud. New Ways to Discover and Use Alexa Skills.

blog.in2clouds.com

In2Clouds: Cloud Computing Lessons Learned

http://blog.in2clouds.com/2010/01/cloud-computing-lessons-learned.html

Thoughts about cloud computing, analytics and the programmable web. Tuesday, January 26, 2010. Cloud Computing Lessons Learned. The beginning of a new year has brought along a large number of predictions regarding the impact adoption of disruptive technologies like Cloud Computing. The art of the possible is certainly exciting, it drives innovation and shapes the future. Mainstream technology and reasonable precautions are enough to satisfy the requirements of a majority of organizations. Call me naive b...

blog.in2clouds.com

In2Clouds: January 2009

http://blog.in2clouds.com/2009_01_01_archive.html

Thoughts about cloud computing, analytics and the programmable web. Saturday, January 31, 2009. These are the Cloud Computing news or announcements that I found most interesting this past week, in no particular order:. At Lotusphere. I think this is a brillinat move by IBM: incrementally expanding their current offering to leverage leading cloud services. . The New York Times reports. This article on the Business Mirror describes. The New York Times released their Best Sellers API. Posted by Manuel Martin.

blog.in2clouds.com

In2Clouds: April 2010

http://blog.in2clouds.com/2010_04_01_archive.html

Thoughts about cloud computing, analytics and the programmable web. Wednesday, April 28, 2010. Cloud Computing continues to grow at an unprecedented pace; MSFT's Azure is live. And gaining momentum, SAP is taking it seriously. Vmforce is coming this fall. AWS has a region in Singapore. And even some of the larger banks in the world have the cloud on their radar. Posted by Manuel Martin. Subscribe to: Posts (Atom). Predictive Analytics on the Cloud. Fixing The Broken Links in the Analytics Value Chain.

blog.in2clouds.com

In2Clouds: Decision Management and the Cloud

http://blog.in2clouds.com/2009/10/decision-management-and-cloud.html

Thoughts about cloud computing, analytics and the programmable web. Thursday, October 29, 2009. Decision Management and the Cloud. Last week Predictive Analytics World. What does Cloud Computing have to do with effective Decision Management? The Cloud can deliver more powerful analytics and also help make them actionable. Now we just need alignment with the Corporate Strategy but we'll leave that for a future post. Posted by Manuel Martin. Subscribe to: Post Comments (Atom). High Scalability - Building b...

blog.in2clouds.com

In2Clouds: September 2009

http://blog.in2clouds.com/2009_09_01_archive.html

Thoughts about cloud computing, analytics and the programmable web. Wednesday, September 2, 2009. Doing more with less. Wrote a well timed piece for DestinationCRM. Describing how some companies are leveraging predictive analytics to become more competitive. It comes as no surprise that during challenging economic times companies try to be more efficient by making better use of their assets. And what better asset than their internal databases? Posted by Manuel Martin. Subscribe to: Posts (Atom). Stuff Th...

blog.in2clouds.com

In2Clouds: What if the Cloud never makes it to the enterprise?

http://blog.in2clouds.com/2009/08/what-if-cloud-never-makes-it-to.html

Thoughts about cloud computing, analytics and the programmable web. Monday, August 31, 2009. What if the Cloud never makes it to the enterprise? David Linthicum wrote an interesting piece about the cloud reality setting in. The enterprise is cautious and a bit skeptical about the Cloud; as it should. Frederic Paul at bmighty.com writes about the Forrester report that asks "Why not run with the Cloud". What are the risks of inaction? How competitive would those enterprises be? Posted by Manuel Martin.

blog.in2clouds.com

In2Clouds: Doing more with less

http://blog.in2clouds.com/2009/09/doing-more-with-less.html

Thoughts about cloud computing, analytics and the programmable web. Wednesday, September 2, 2009. Doing more with less. Wrote a well timed piece for DestinationCRM. Describing how some companies are leveraging predictive analytics to become more competitive. It comes as no surprise that during challenging economic times companies try to be more efficient by making better use of their assets. And what better asset than their internal databases? Posted by Manuel Martin. September 2, 2009 at 4:13 PM. Great ...

blog.in2clouds.com

In2Clouds: January 2010

http://blog.in2clouds.com/2010_01_01_archive.html

Thoughts about cloud computing, analytics and the programmable web. Tuesday, January 26, 2010. Cloud Computing Lessons Learned. The beginning of a new year has brought along a large number of predictions regarding the impact adoption of disruptive technologies like Cloud Computing. The art of the possible is certainly exciting, it drives innovation and shapes the future. Mainstream technology and reasonable precautions are enough to satisfy the requirements of a majority of organizations. Call me naive b...

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Clarablog - Customer Experience, Text Mining, and all that...

Clarablog - Customer Experience, Text Mining, and all that. Friday, January 14, 2011. What things may come… Text Analytics, Customer Experience Predictions for 2011. Http:/ www.clarabridge.com/ClarabridgeBlog/tabid/189/EntryId/60/What-things-may-come-2011.aspx. And the rush of interest from the analyst community, with folks like Gartner. Hurwitz’s Fern Halper. Constellation’s Ray Wang. All talking about the key role multichannel text and sentiment analytics will play in 2011. Is a mantra for a reason.

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