focusonreaders.blogspot.com

Focus on Readers

A technical writer in the software biz. Monday, September 15, 2014. I encountered this bizarre dropdown list today. And it's required! Monday, September 15, 2014. Saturday, August 2, 2014. Usability - Talking the talk and. Two years ago at the Fluxible conference in Kitchener, I attended a talk by James Wu, lead tablet designer at Kobo, called "Rethinking the Tablet UX". I was really taken with the talk. I even wrote a blog post about it, here. On the device, there's a warning saying "Please eject your e...

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A technical writer in the software biz. Monday, September 15, 2014. I encountered this bizarre dropdown list today. And it's required! Monday, September 15, 2014. Saturday, August 2, 2014. Usability - Talking the talk and. Two years ago at the Fluxible conference in Kitchener, I attended a talk by James Wu, lead tablet designer at Kobo, called Rethinking the Tablet UX. I was really taken with the talk. I even wrote a blog post about it, here. On the device, there's a warning saying Please eject your e...

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Focus on Readers | focusonreaders.blogspot.com Reviews

https://focusonreaders.blogspot.com

A technical writer in the software biz. Monday, September 15, 2014. I encountered this bizarre dropdown list today. And it's required! Monday, September 15, 2014. Saturday, August 2, 2014. Usability - Talking the talk and. Two years ago at the Fluxible conference in Kitchener, I attended a talk by James Wu, lead tablet designer at Kobo, called "Rethinking the Tablet UX". I was really taken with the talk. I even wrote a blog post about it, here. On the device, there's a warning saying "Please eject your e...

INTERNAL PAGES

focusonreaders.blogspot.com

1

Focus on Readers: Give them what they want - or what they need?

http://www.focusonreaders.blogspot.com/2014/01/give-them-what-they-want-or-what-they.html

A technical writer in the software biz. Wednesday, January 1, 2014. Give them what they want - or what they need? I've been catching up with discussions in LinkedIn groups today, and I keep running into this quote by Andrew Brendenkamp:. Content Strategy should be about who is my target audience and what content do I need to give them to win them (and keep them) as happy customers. Wednesday, January 01, 2014. Labels: focus on readers. Subscribe to: Post Comments (Atom). View my complete profile.

2

Focus on Readers: November 2012

http://www.focusonreaders.blogspot.com/2012_11_01_archive.html

A technical writer in the software biz. Sunday, November 18, 2012. In my many years as a tech writer, I have seen a lot of truly awful docs. The reason was almost always the same: the doc was needed in a rush, and then nobody ever went back to make it better. Why should docs be revisited and continually improved? When your product first came out, Product Management wanted to focus on a certain module, but now the focus has changed. And so on. There is a sentiment that I see in a lot of doc managers, writ...

3

Focus on Readers: Case Study: Disruption

http://www.focusonreaders.blogspot.com/2014/07/case-study-disruption.html

A technical writer in the software biz. Saturday, July 12, 2014. My division, Data Services, provided databases that users could access, and they paid based on usage (so much per data point). Data Services provided statistical software that ran on our mainframe and could be used for the timesharing fee. We provided enormous economic and financial databases, but really shone in the areas of energy and aviation. This is the first in a planned series of articles about what Lepore calls the disruption machine.

4

Focus on Readers: October 2012

http://www.focusonreaders.blogspot.com/2012_10_01_archive.html

A technical writer in the software biz. Wednesday, October 10, 2012. DITA and the future of tech writing. This post is part of a series of posts. That question some of the claims made about the benefits of DITA adoption. Unless part of your business model for a DITA transition is that you want to reduce quality for readers, you should at least listen to the people who are responsible for creating that quality. The real tragedy of this attitude is that the writers who balk at losing their responsibility a...

5

Focus on Readers: March 2013

http://www.focusonreaders.blogspot.com/2013_03_01_archive.html

A technical writer in the software biz. Friday, March 29, 2013. All too often, in-house customer research efforts are ineffective because the results are poorly documented. My rules of thumb are:. Write up your results as soon as possible after conducting research. No matter how good your notes or recordings, you had "ah-ha" moments that you won't recall later. At the other end of the scale are the faux scientists who write hundred page reports filled with large pie charts, with numbers reported to four ...

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focusonreaders.blogspot.com

Focus on Readers

A technical writer in the software biz. Monday, September 15, 2014. I encountered this bizarre dropdown list today. And it's required! Monday, September 15, 2014. Saturday, August 2, 2014. Usability - Talking the talk and. Two years ago at the Fluxible conference in Kitchener, I attended a talk by James Wu, lead tablet designer at Kobo, called "Rethinking the Tablet UX". I was really taken with the talk. I even wrote a blog post about it, here. On the device, there's a warning saying "Please eject your e...

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