The TIO is a fast, free and fair dispute resolution service for small business and residential consumers in Australia who have a complaint about their telephone or internet service. We are independent and do not take sides. 2011 Telecommunications Industry Ombudsman.
http://m.tio.com.au/
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Home - Mobile site | m.tio.com.au Reviews
https://m.tio.com.au
The TIO is a fast, free and fair dispute resolution service for small business and residential consumers in Australia who have a complaint about their telephone or internet service. We are independent and do not take sides. 2011 Telecommunications Industry Ombudsman.
m.tio.com.au
Consumers - Mobile site
http://m.tio.com.au/consumers
The TIO is an independent dispute resolution service for small business and residential consumers in Australia who have a complaint about their telephone or internet service. We do not take sides. Our goal is to settle disputes quickly in an objective and non-bureaucratic way. This website is designed to give you general information about who we can help and how we can help you. If we can look at your complaint we will talk you through the process in detail every step of the way.
About us - Mobile site
http://m.tio.com.au/about-us
The TIO provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service is free to customers. The Telecommunications Industry Ombudsman Ltd was established in 1993 under legislation and is independent of industry, the government and consumer organisations. The TIO is governed by a Board of Directors. And is managed by an independent Ombudsman. And a Deputy Ombudsman. The Australian Com...
Making a complaint - Mobile site
http://m.tio.com.au/making-a-complaint
Step 1: Submit a new complaint with us. If you have made a complaint to your telecommunications service provider and it is unresolved, you can lodge a complaint with us online. Have any relevant information handy when you lodge your complaint, for example, dates of important events and names of people you have spoken to. Submit a new complaint. Step 2: Update a TIO complaint. For any existing TIO complaint, you should update your complaint online. If you want to send us any attachments, please email.
Publications - Mobile site
http://m.tio.com.au/publications
The TIOs publications include important information for our key stakeholders. We have a range of brochures, including one in 31 languages, which are available for distribution to consumers and member organisations. Our fact sheets, which can be printed in PDF format, include more comprehensive information about topics of interest for consumers and small businesses. We provide consumers with regular updates on our key statistics, case studies, and consumer tips. You can subscribe. Also provides a number o...
Members - Mobile site
http://m.tio.com.au/members
The TIO provides a service for both consumers and service providers. We are committed to fostering and maintaining positive working relationships with all telecommunication service providers the members of our scheme. We are here to resolve complaints from consumers as quickly as possible; to work with you; help you improve your service; and reduce the complaints you receive. We do this by:. Providing every opportunity for you to resolve your complaints with your customers.
TOTAL PAGES IN THIS WEBSITE
5
Telecommunications Industry Ombudsman - TIO
http://www.tio.com.au/home
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Please select your role. The TIO provides an independent dispute resolution service for telephone and internet complaints. TIO proud partner of Privacy Awareness Week. A message from the new Ombudsman. Complaint statistics January-March 2016. Whole-of-industry complaints drop in 2014-15. Read the latest media releases.
Australia’s data retention obligations become law - TIO
http://www.tio.com.au/members/member-news/australias-data-retention-obligations-become-law
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Please select your role. Australia’s data retention obligations become law. Australia’s data retention obligations become law. The Federal Attorney-General’s department has asked us to give our members information about Australia’s new data retention laws. Please read the attached information sheet. Industry codes of practice.
Video conferencing in Auslan - TIO
http://www.tio.com.au/publications/news/video-conferencing-in-auslan
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Sign up to our news. Please select your role. Video conferencing in Auslan. Video conferencing in Auslan. In early June, about a dozen users of Auslan, the sign language of the Australian Deaf community, attended an awareness-raising session about the TIO in Toowoomba, Queensland by video conference. Participants also raised a...
Reclassification request process changes today - TIO
http://www.tio.com.au/members/member-news/reclassification-request-process-changes-today
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Please select your role. Reclassification request process changes today. Reclassification request process changes today. As advised in MNews last month. To make a reclassification request, simply fill out the online form via the Reclassification request. Page on our website. Who will assess requests. On our website. This s...
Publications - TIO
http://www.tio.com.au/publications
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Sign up to our news. Please select your role. The TIOs publications include important information for our key stakeholders. We have a range of brochures, including one in 31 languages, which are available for distribution to consumers and member organisations. To receive TIO news as it breaks. Some documents on this site are a...
Translations - TIO
http://www.tio.com.au/publications/translations
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Sign up to our news. Please select your role. Culturally and linguistically diverse resources. Download the multicultural brochure. A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.
Media Releases - TIO
http://www.tio.com.au/publications/media
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Sign up to our news. Please select your role. The TIO regularly releases media statements about telecommunications issues. Year-on-year results improve, quarterly figures increase. Complaints increase in January-March but down overall. Quarterly figures up while year on year improvement continues. 13 per cent drop in telco com...
Credits - TIO
http://www.tio.com.au/credits
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Please select your role. A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time. Read the latest media releases. Read our latest news. Make an online complaint. Collins Street West Vic 8007.
Data retention obligations commence on 13 October 2015 - TIO
http://www.tio.com.au/members/member-news/data-retention-obligations
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Please select your role. Data retention obligations commence on 13 October 2015. Data retention obligations commence on 13 October 2015. In accordance with this request, please find attached:. A letter from the CAC, to TIO members. Data Retention FAQs for Industry (version 1.1). Industry codes of practice. 2016, Telecommunicat...
TIO celebrates NAIDOC Week - TIO
http://www.tio.com.au/publications/news/tio-celebrates-naidoc-week
Read about Accessibility on the Telecommunications Ombudsman website. Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints. Sign up to our news. Please select your role. TIO celebrates NAIDOC Week. TIO celebrates NAIDOC Week. Earlier this month, TIO staff celebrated. With a morning tea and a talk from Ms Rose Falla, Victoria’s first Indigenous magistrate. He also welcomed Ms Falla to the TIO. The lack of mobile coverage in remote areas. NAIDOC Week...
TOTAL LINKS TO THIS WEBSITE
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The TIO is a fast, free and fair dispute resolution service for small business and residential consumers in Australia who have a complaint about their telephone or internet service. We are independent and do not take sides. 2011 Telecommunications Industry Ombudsman.
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