blog.reamaze.com
Adding New Email Channels Just Got Easier – Reamaze
http://blog.reamaze.com/2015/07/29/adding-new-email-channels-just-got-easier
Better Conversations. Happier Customers. Adding New Email Channels Just Got Easier. Adding new email channels, setting up forward, checking for confirmation, and testing everything yourself can get so tedious, right? We’ve just release the Reamaze Email Verifier out to the wild. The verifier makes adding and confirming your email forwarding setup with extreme ease. We do the heavy lifting so you can focus on just getting it done. Click on the “Connect to my email address” button. We're passionate about C...
blog.reamaze.com
Reamaze – Page 2 – Better Conversations. Happier Customers.
http://blog.reamaze.com/page/2
Better Conversations. Happier Customers. Reamaze is now sporting new colors! Colors are a funny thing. They evolve over time. They influence features and features influence them right back. It’s a continuum of excitement, a grab bag of ooohs and ahhhs. In the past few years, we’ve leaned on specific colors and palettes to guide the UI. Reamaze was originally green, then … Continue reading “New Shoes! We’re Moving to Medium! Okay it’s official… We’re moving to Medium! What You Might’ve Missed. Ok so yR...
blog.reamaze.com
Introducing Stripe for Reamaze – Reamaze
http://blog.reamaze.com/2015/05/30/introducing-stripe-for-reamaze
Better Conversations. Happier Customers. Introducing Stripe for Reamaze. If you’ve ever been frustrated with accepting payments and processing subscriptions as an online business then you’ve heard of Stripe. Stripe’s full stack payments features, developer friendly nature, and ultra flexible payments/checkouts platform can be said to have changed the playing field for eCommerce. Today, we’re excited to announce the addition of Stripe to Reamaze’s growing apps family. View latest customer charge. Our book...
blog.reamaze.com
New Conversation Navigation – Reamaze
http://blog.reamaze.com/2015/05/09/new-conversation-navigation
Better Conversations. Happier Customers. We’ve made some functional improvements to navigating between conversations! Instead of replying to a conversation, going back to the dashboard, and then clicking on the next/previous one, you’re now able to easily click on two buttons to navigate to either the previous conversation or the next conversation in the list. The navigation buttons also work for all views and filters We hope you’ll appreciate the few seconds shaved off your workflow! Get your copy now.
blog.reamaze.com
The 4 Pillars of Customer Success – Reamaze
http://blog.reamaze.com/2015/06/12/the-4-pillars-of-customer-success
Better Conversations. Happier Customers. The 4 Pillars of Customer Success. We’ve emphasized many times in the past that good customer service, or good service in general, is not just about replying to questions quickly. Ultimately, your success depends on your customers’ success. And your customers’ success depends on the healthy ecosystems you’ve created for them to express their thoughts and validate their achievements. Our friend Quinn over at Kit CRM. 8211; – – – –. As people are engaging. Following...
blog.reamaze.com
Reamaze for WordPress! – Reamaze
http://blog.reamaze.com/2015/08/14/reamaze-for-wordpress
Better Conversations. Happier Customers. Do you notice something different about the Reamaze blog? Look at the bottom right hand corner and you’ll see the very familiar Reamaze Shoutbox Widget. That’s right! Reamaze Embeddables are now officially available for any WordPress powered site. Take a look at the plugin listing here: https:/ wordpress.org/plugins/reamaze/. Just to make things a bit easier, let’s do a quick dive into how to set this up. At this point you can go ahead and save your changes and re...
blog.reamaze.com
How To Express Yourself In Multi-Channel Support – Reamaze
http://blog.reamaze.com/2015/06/21/how-to-express-yourself-in-multi-channel-support
Better Conversations. Happier Customers. How To Express Yourself In Multi-Channel Support. Old-school customer service is almost always about the call center. Call centers focus on certain efficiencies that diminish the loss of value to the bottom line of a business. Agents are trained to listen, interpret, and speak in a certain way to cater to those efficiencies. Those efficiencies are often processes designed to make it nearly impossible for customers to truly interact with a business. You can serious...
blog.reamaze.com
Reamaze Custom Module – Reamaze
http://blog.reamaze.com/2015/06/26/reamaze-custom-module
Better Conversations. Happier Customers. Reamaze Custom Module has been available to select partners for a short while now. Today we’re happy to announce that it will be publicly available through our developer portal! The iFrame-based Custom Module gives you the ability to add any dynamic web content you want to ther conversation view’s right rail. If you interested in learning how to build a Custom Module, check out our documentation here: https:/ www.reamaze.com/developer/module. Our book includes int...
blog.reamaze.com
The Reamaze Widget Builder – Reamaze
http://blog.reamaze.com/2015/06/16/the-reamaze-widget-builder
Better Conversations. Happier Customers. The Reamaze Widget Builder. With the Widget Builder, you’ll make able to choose the options you want, customize the widget however you want, and we’ll cook up the code you need to paste into your site or app. Do you want the contact mode first or the KB first? Do you want the widget trigger to be blue instead of red? What about a custom dropdown? You can even email yourself the snippet right from Reamaze. How simple is that? Watch the video tutorial here:. When yo...
blog.reamaze.com
Multi-Brand Multi-Store for Bigcommerce – Reamaze
http://blog.reamaze.com/2015/04/28/multi-brand-multi-store-for-bigcommerce
Better Conversations. Happier Customers. Yup We read your minds. Or, rather, you read ours. Multi-Store support is also now available for Bigcommerce. This feature works the exact same as Shopify where you can synchronize customer messages coming from multiple store brands to one Reamaze account. What You Might’ve Missed. Now Powered By Reamaze Assistant. Integrating Reamaze with your Wix Website. We wrote the book on Customer Support. Get your copy now.
