runkleworks.blogspot.com

Runkleworks

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Friday, December 30, 2011. Social Media Raises the Bar for Customer Service. Http:/ www.ecommercetimes.com/story/73119.html. Tuesday, March 23, 2010. Ten Things I've Learned About Evaluating Customer Service in Health Care. The only way to help people learn from phone audits is to record the calls. This way staff can learn what works and doesn't work. Plus, it is the only way many ...The s...

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Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Friday, December 30, 2011. Social Media Raises the Bar for Customer Service. Http:/ www.ecommercetimes.com/story/73119.html. Tuesday, March 23, 2010. Ten Things I've Learned About Evaluating Customer Service in Health Care. The only way to help people learn from phone audits is to record the calls. This way staff can learn what works and doesn't work. Plus, it is the only way many ...The s...

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Runkleworks | runkleworks.blogspot.com Reviews

https://runkleworks.blogspot.com

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Friday, December 30, 2011. Social Media Raises the Bar for Customer Service. Http:/ www.ecommercetimes.com/story/73119.html. Tuesday, March 23, 2010. Ten Things I've Learned About Evaluating Customer Service in Health Care. The only way to help people learn from phone audits is to record the calls. This way staff can learn what works and doesn't work. Plus, it is the only way many ...The s...

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runkleworks.blogspot.com

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Runkleworks: Customer Surveys: Should You Even Bother?

http://runkleworks.blogspot.com/2010/02/customer-surveys-should-you-even-bother.html

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Thursday, February 25, 2010. Customer Surveys: Should You Even Bother? Because I do a lot of customer service evaluation, my clients often request paper surveys as a means of measuring customer satisfaction. In the health care setting, surveys are popular because:. A) they are often required as a condition of public funding. Customers may not be comfortable giving frank feedback in the pre...

2

Runkleworks: January 2010

http://runkleworks.blogspot.com/2010_01_01_archive.html

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Sunday, January 10, 2010. Then we visited a family with two wives, 23 children, and extended family and children on the neighboring farms. They had a lovely kitchen sculped from mud, shelves, oven, everything. 160;made from mud. Men are not allowed there. . I complained to Mama Margaret (Father James' extraordinarily com. Petent mother) that I was too fat. She . She said the . Deep hospita...

3

Runkleworks: Ten Things I've Learned About Evaluating Customer Service in Health Care

http://runkleworks.blogspot.com/2010/03/ten-things-ive-learned-about-evaluating.html

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Tuesday, March 23, 2010. Ten Things I've Learned About Evaluating Customer Service in Health Care. As a consultant, I do a lot of customer service evaluation - mostly in clinics, but sometimes in other organizations like IT departments and social services for the indigent. Here are ten things I've learned. Secret shoppers who come to clinics for services are extremely useful, but expensive...

4

Runkleworks: March 2010

http://runkleworks.blogspot.com/2010_03_01_archive.html

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Tuesday, March 23, 2010. Ten Things I've Learned About Evaluating Customer Service in Health Care. As a consultant, I do a lot of customer service evaluation - mostly in clinics, but sometimes in other organizations like IT departments and social services for the indigent. Here are ten things I've learned. Secret shoppers who come to clinics for services are extremely useful, but expensive...

5

Runkleworks: Is Wi-Fi Making Social Media Antisocial?

http://runkleworks.blogspot.com/2010/02/is-wi-fi-making-social-media-antisocial.html

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Monday, February 15, 2010. Is Wi-Fi Making Social Media Antisocial? Free wi-fi is changing social spaces into quiet places - for better and for worse. At a noisy Starbucks in Mill Valley last Saturday we saw the top headline in the San Francisco Chronicle " Cafe Owner Asks Patrons to Log Off, Talk". In contrast, though, the New York Times ran an article Friday. The Chronicle isn't likely t...

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runkleworks.blogspot.com

Runkleworks

Custom Solutions for High Performance Health Care www.runkleworks.com (consulting) www.clicktoplaymedia.com (media). Friday, December 30, 2011. Social Media Raises the Bar for Customer Service. Http:/ www.ecommercetimes.com/story/73119.html. Tuesday, March 23, 2010. Ten Things I've Learned About Evaluating Customer Service in Health Care. The only way to help people learn from phone audits is to record the calls. This way staff can learn what works and doesn't work. Plus, it is the only way many ...The s...

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