Strategic Contact takes a fresh approach to contact center consulting. Our clients tell us we get the job done differently than other firms because we really listen, provide unbiased feedback and analysis, and deliver high value results focused on their needs.
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Strategic Contact, Inc.
Bocklund, Lori
9510 S●●●●●●st Ave
Bea●●●ton , OR, 97007
US
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Strategic Contact, Inc.
Bocklund, Lori
9510 S●●●●●●st Ave
Bea●●●ton , OR, 97007
US
View this contact
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Strategic Call Center Consulting Contact Center Consultants | strategiccontact.com Reviews
https://strategiccontact.com
Strategic Contact takes a fresh approach to contact center consulting. Our clients tell us we get the job done differently than other firms because we really listen, provide unbiased feedback and analysis, and deliver high value results focused on their needs.
strategiccontact.com
Strategic Call Center Consulting Reimagining CRM
http://www.strategiccontact.com/blog/2015/05/reimagining-crm
Independent Contact Center Consultants: Bridging Strategy, Technology and Operations Since 2004. CRM provides many benefits for the contact center:. Agents have access to key customer information. At the start of each session. They don’t have to go on hunting expeditions across multiple systems or screens. Everything they need to launch a discussion is provided conveniently on the main screen. Agents also have ready access to each customer’s services, recent purchases, and interaction history. Across a r...
Strategic Call Center Consulting The Secrets to Technology Success
http://www.strategiccontact.com/blog/2015/07/the-secrets-to-technology-success
Independent Contact Center Consultants: Bridging Strategy, Technology and Operations Since 2004. The Secrets to Technology Success. The Secrets to Technology Success. Too often, the pursuit of technology is driven by speed and constrained by resources. Experience shows this to be a bad combination.Technology success demands careful implementation planning as well as effective technology monitoring and support. As you build the plan, ensure enough time to test, revise, and test again; ideally, plan for th...
Strategic Call Center Consulting Contact Center Consulting Services
http://www.strategiccontact.com/services
Independent Contact Center Consultants: Bridging Strategy, Technology and Operations Since 2004. Contact Center Consulting Services. Contact Center Consulting Services. We help clients define and execute customer interaction strategy. We partner with them to share our expertise, to develop the best solutions and processes possible, and to educate them about potential pitfalls. We wrap each of our projects with contact center best practices. Practices that only come from years of being in the trenches.
Strategic Call Center Consulting Speaking Engagements
http://www.strategiccontact.com/events
Independent Contact Center Consultants: Bridging Strategy, Technology and Operations Since 2004. In addition to our consulting practice, we also find time to squeeze in speeches, training sessions, and webcasts on a variety of topics. Lori will speak at the Credit Union Call Center Conference. On October 18, 2016. Her hour-long talk is entitled “Metrics Mania: What, Why, and How (do I compare)? Lori will also speak at the ICMI Contact Center Demo and Conference. Technology Selection at the Speed of NOW.
Strategic Call Center Consulting About Us
http://www.strategiccontact.com/about-us
Independent Contact Center Consultants: Bridging Strategy, Technology and Operations Since 2004. The experts in contact center strategy, operations, and technology. Averaging 25 years in the industry. Tailored to each client’s needs and objectives. Practical knowledge of technology and operations. Including challenges and keys to success. To drive business, operations, and technology plans. We help companies optimize the value of their contact center technology and operations. We set the bar very high at...
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Partners | Enterprise Integration Group
http://www.eiginc.com/WP/partners
Good IVR. It's what we do. Strategic Contact, Inc. Was last modified: March 4th, 2015. Since 1985, GM Voices. Has emerged as the worldwide leader in professionally-recorded voice prompts, language localization, persona development and. Solutions for global contact centers. Recording from a state-of-the-art production facility, GM Voices works with professional voice actors in over 100 languages and dialects, helping companies establish a natural-sounding. Was last modified: March 16th, 2015. With that le...
blog.contactcenterpipeline.com
Contact Center Pipeline Blog | Focused on the specific needs and challenges of the contact center industry | Page 22
http://blog.contactcenterpipeline.com/page/22
Log into your account. A password will be e-mailed to you. Contact Center Pipeline Blog. Cut Attrition with an Effective Applicant Intake Process: Behavioral Interviews. In my last post, I mentioned a Purdue University study on decreasing attrition in a contact center environment. The study found that contact centers. What Comes First: Platinum Status or Platinum Service? I travel often, and so I am generally at one of the highest status levels for the airline I fly, the hotel where I. Author Q&A: B...
Resources 4 | Free Switchboard
http://www.freeswitchboard.co.uk/resources4
Virtual call handling for UK businesses. Skip to primary content. Our linking details are as follows:. Http:/ www.freeswitchboard.co.uk/. Free Switchboard – Virtual call handling for UK businesses. Free virtual switchboard ensuring no more missed calls, no more lost opportunities! Enhance your business image. Free to UK companies. 0844 phone numbers. Find best affiliate programs with the highest payouts. Cell Phones and Accessories Nokia Motorola Sony. Closeouts – Liquidations Liquidators Overstock.
Contact Center Pipeline Advisory Board
http://www.contactcenterpipeline.com/t-AdvisoryBoard.aspx
Thanks for joining our community of readers. I'm Lori Bocklund, a member of the Advisory Board for CC Pipeline, and a long time member of the contact center community. When. Approached me to be a member of their board and a frequent contributor, I was certainly flattered but also excited. I don't know about you, but I miss those hard copy publications that I could read on airplanes or over lunch. Springs Window Fashions, LLC. 570-547-6671 ext. 2237. Human Numbers, L.L.C. Scott W. Murphy.
Contact Center Pipeline Directory
http://www.contactcenterpipeline.com/t-vendors.aspx
Products and services provided by organizations for the contact center industry. Verint is a global leader in Actionable Intelligence solutions that help organizations address customer engagement optimization; security intelligence; and fraud, risk, and compliance challenges. Today, more than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place. Visit www.verint.com. Mobile consume...
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Search Premium Domain Names. What's in a Domain Name? Building your online presence starts with a top quality domain name from DomainMarket.com. At DomainMarket.com you'll find thousands of the very best .Com domain names waiting to be developed into first rate brands. We have been in business over 10 years and have sold more of our premium domains than any competitors. At DomainMarket.com we offer simple, safe and secure transactions for premium domain names. Your branding efforts will be much m...A pre...
Strategic Consulting, Inc. | Cedar Bluff, VA 24609
Strategic Consulting, Inc. People Product Capital Organization. Are you getting the best of your resources? Strategic Consulting, Inc. has been helping businesses increase productivity and therefore profit since 2008. Is your business getting the best of its resources? If not, welcome to Strategic Consulting. For more information please:. Strategic Consulting, Inc. Abingdon, VA U.S.A.
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Philadelphia Strategic Marketing Plan Consultants in Direct Response Marketing
Strategic Marketing Planning and Program Execution. Direct Response Marketing PA, NJ - Greater Philadelphia Area. Affordable strategic marketing plans and solutions for consumer driven companies. 8220;How do we take our business to the next level? 8220;How can we enhance our marketing without adding staff? 8220;How can I effectively grow my brand with a limited budget? Results Strategic Brand Marketing, Inc. 602 James Ross Drive Exton, PA 19341. Market Research (including focus groups). All projects are ...
Strategic Call Center Consulting Contact Center Consultants
Independent Contact Center Consultants: Bridging Strategy, Technology and Operations Since 2004. We offer a full range of assessment, planning, and implementation services to optimize your mission-critical resources people, process, and technology. Our consultants average 25 years of experience in the contact center industry with expertise that spans strategy, execution, technology and operations. BREADTH AND DEPTH OF EXPERIENCE. Strategic Contact takes a fresh approach to contact center consulting.
Home - Strategic Contact Solutions Group, Inc.Strategic Contact Solutions Group, Inc. | Just another WordPress site
Inbound Customer Service Support. Tap Here to Call Us. Learn More About Us. We’re excited to talk with you! Welcome to Strategic Contact Solutions Group, Inc. Grow Top Line Revenue and Bottom Line Performance. Leverage Existing Data into New Opportunities. Target Key Decision Makers. Increase Market Presence and Product Buzz. Your Multi-Channel, Tele-Business Solution Provider. Success in today’s business world hinges on communication and relationships! We’re not a huge, multi-layered outsourcing company...
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Strategic Content - Content Marketing
How to Write for the Web and Get Noticed. Learn the essentials of copywriting so your work gets noticed and converts. What you write needs to get noticed. It needs to be compelling so it demands attention and converts. That’s what copywriters do, and you’ll learn these essential elements in this BRAND NEW FREE. You'll learn what the TWO BIGGEST OBSTACLES. Facing an online writer are, and how you can SMASH. Discover the 3-step approach to writing COMPELLING COPY. Master the 12 ESSENTIAL ELEMENTS. How to C...
Strategic Content
Academic Book Discovery, Evaluation and Access. Need content, insight or training for your publishing, museum or learning project? We can help you scope, develop and deliver print and digital content to achieve your aims - or support your team as they get to grips with new challenges. Our clients include major commercial publishers, national museums, charities and international conservation organisations. See all our clients. Find out more about all our projects. Latest from the blog. October 7, 2015.
Strategic Content
Making Your Content Work for You. Strategic Content is a content-first agency. We believe that it all starts with the content. Get it right, and the rest follows. Your content tells your story, informs and entertains your readers, sells your products and services. We believe in working from the content out, shaping and creating content to fulfill business and user goals, and building user experiences that support deep engagement. Strategic content is organized. Strategic content is managed. Strategic Con...
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