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How to reach us. TechIVR provides Interactive Voice Response (IVR) technology for both inbound and outbound use. IVR technology is used by banks and credit card companies so that their customers can receive up-to-date account information instantly without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys, order taking, market research, credit card processing and much more. Click here for more information about our services.

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How to reach us. TechIVR provides Interactive Voice Response (IVR) technology for both inbound and outbound use. IVR technology is used by banks and credit card companies so that their customers can receive up-to-date account information instantly without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys, order taking, market research, credit card processing and much more. Click here for more information about our services.

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TechIVR > Home | techivr.com Reviews

https://techivr.com

How to reach us. TechIVR provides Interactive Voice Response (IVR) technology for both inbound and outbound use. IVR technology is used by banks and credit card companies so that their customers can receive up-to-date account information instantly without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys, order taking, market research, credit card processing and much more. Click here for more information about our services.

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Automated Call Distribution (ACD)

http://www.techivr.com/services-overview/acd

You are here : Services Overview. Automated Call Distribution (ACD). TechIVR offers real-time automated call distribution (ACD) to ascertain the reason for a call. Interaction between our IVR technology and your database can be used to handle calls automatically. This means our centrally located Interactive Voice Response (IVR) system can be integrated with your database, performing lookups, and posting transactions with very little development time.

3

Customer Surveys (CS)

http://www.techivr.com/services-overview/surveys

You are here : Services Overview. Surveys are the most common IVR application. It is essential to know what is on your existing customers' and potential customers' minds. You can leverage this information to provide better service to existing customers or find the best way to market your product or services to increase your customer base. Automobile Survey Demo MP3). Examples of automated surveys include:. 1) Customer satisfaction follow up;. 2) Purchase experience follow up; and.

4

Order Taking (OT)

http://www.techivr.com/services-overview/orders

You are here : Services Overview. Order Taking DRTV Buyers. If you are selling impulse items to your customers with price points in the $14 to $19.99 range, it makes no sense to have all live operators. Unless you have a product that requires significant salesmanship, and a dedicated team of live agents to sell it, there is no reason to pay to keep a body in a seat. Some examples of impulse or relevant price point items include:. 1) Any products or services costing under $19.99;. 2) Media products;.

5

Outbound Messaging (OM)

http://www.techivr.com/services-overview/messaging

You are here : Services Overview. Getting a message out to a group of customers, employees, or any important group of people is the key to maintaining a strong relationship. This service allows you to record any message and send it to a specific list of people. If email addresses are provided we can also increase the percentage of people you reach by also sending them an email relating to the same message. Tornado Warning Outbound Alert Demo MP3). 1) Monthly promotional discounts;. 5) Revenue enhancement;.

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TechIVR > Home

How to reach us. TechIVR provides Interactive Voice Response (IVR) technology for both inbound and outbound use. IVR technology is used by banks and credit card companies so that their customers can receive up-to-date account information instantly without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys, order taking, market research, credit card processing and much more. Click here for more information about our services.

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