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Gainsight

How Can We Help You Succeed In Gainsight Today? Gainsight Support Quick Reference Guide. How to Submit a Gainsight Support Ticket. Gainsight Support Tickets: How to Update and Check Status. How To Pull XHR Console Logs. How To Revoke oAuth Access. Setting Up Gainsight for Salesforce Administrators. Gainsight Installation Prerequisites and Supported Browsers. Install Gainsight and Assign Licenses. Auto-Provisioning Matrix Data Architecture. Setting up Gainsight with SalesForce Professional Edition. SmartS...

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How Can We Help You Succeed In Gainsight Today? Gainsight Support Quick Reference Guide. How to Submit a Gainsight Support Ticket. Gainsight Support Tickets: How to Update and Check Status. How To Pull XHR Console Logs. How To Revoke oAuth Access. Setting Up Gainsight for Salesforce Administrators. Gainsight Installation Prerequisites and Supported Browsers. Install Gainsight and Assign Licenses. Auto-Provisioning Matrix Data Architecture. Setting up Gainsight with SalesForce Professional Edition. SmartS...

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1 submit a request

2 documentation

3 gainsight support

4 gainsight permission sets

5 administration

6 administration overview

7 administration success snapshots

8 administration milestones

9 administration features

10 administration log

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Gainsight | support.gainsight.com Reviews

https://support.gainsight.com

How Can We Help You Succeed In Gainsight Today? Gainsight Support Quick Reference Guide. How to Submit a Gainsight Support Ticket. Gainsight Support Tickets: How to Update and Check Status. How To Pull XHR Console Logs. How To Revoke oAuth Access. Setting Up Gainsight for Salesforce Administrators. Gainsight Installation Prerequisites and Supported Browsers. Install Gainsight and Assign Licenses. Auto-Provisioning Matrix Data Architecture. Setting up Gainsight with SalesForce Professional Edition. SmartS...

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support.gainsight.com

1

General Administration – Gainsight

https://support.gainsight.com/hc/en-us/sections/200426348-Administration

New articles and comments. Gainsight Vocabulary (or Key Terms). Best Practices for Transitioning into the Gainsight Administrator Role. Gainsight Installation Prerequisites and Supported Browsers. Assign Gainsight Licenses to Salesforce Users. Configure and View Account Hierarchy in C360. Enable Gainsight Tabs for SFDC Profiles. Configure Customer Stage, Status, Bands, and CSM. Configure Internal User Email Notifications. Access Error Message Log. How To Pull XHR Console Logs. How To Revoke oAuth Access.

2

Setting Up Gainsight for Salesforce Administrators – Gainsight

https://support.gainsight.com/hc/en-us/sections/200504508-Setting-Up-Gainsight-for-Salesforce-Administrators

Setting Up Gainsight for Salesforce Administrators. Setting Up Gainsight for Salesforce Administrators. New articles and comments. Tutorial: Salesforce Sharing Settings are honored in Gainsight. Gainsight and SFDC FAQs. Auto-Provisioning Matrix Data Architecture. Setting up Gainsight with SalesForce Professional Edition. Gainsight and SFDC Permission Sets. Assigning the Gainsight App To Profiles. Add Gainsight Limited Users.

3

Gainsight Support Tickets: How to Update and Check Status – Gainsight

https://support.gainsight.com/hc/en-us/articles/203355667-Gainsight-Support-Tickets-How-to-Update-and-Check-Status

Gainsight Support Tickets: How to Update and Check Status. This article will walk you through how to check the status of and update your Gainsight support tickets. To learn more about submitting a ticket to Gainsight Support click here. Step 1: Sign In. Go to https:/ support.gainsight.com. Step 2: My Activities. Click on your name at the top right. This will be a list of tickets where you are the primary point of contact on the ticket or you initiated the ticket. Requests I'm CC'd on.

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Assign Gainsight Licenses to Salesforce Users – Gainsight

https://support.gainsight.com/hc/en-us/articles/203274307-Adding-Users-to-Gainsight

Assign Gainsight Licenses to Salesforce Users. This article will walk you through how to assign a Gainsight License to a Salesforce User. This step is not necessary in Sandbox. You must refer to Gainsight and SFDC Permission Sets. While assigning Gainsight License to a Salesforce User. To assign Gainsight licenses you will:. Click on Setup in the top right. Type Install in the quick find and click on Installed Packaged. Next to JBara CSM click Manage License. To assign the remaining licenses. If a user i...

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Prepare your Presentation File for Upload to Success Snapshots – Gainsight

https://support.gainsight.com/hc/en-us/articles/206631877-Success-Snapshots-Preparing-your-Presentation-File-for-Upload

Prepare your Presentation File for Upload to Success Snapshots. As of January 2016, there are changes in the PowerPoint presentation file format for Success Snapshots. If you used Success Snapshots prior to 2016, you may need to modify your PowerPoint file (details below) and you will need to edit your existing template, since it will no longer work. This document highlights the new and improved method to prepare your presentation file. It cannot be larger than 5MB. It must have a 16:9 aspect ratio (10 x.

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customersuccessuniversity.gainsight.com

Login - Customer Success University

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Please use this form to login to your training account. Don't have an account? Please start by completing the following form. British Indian Ocean Territory. Congo, the Democratic Republic of the. Heard Island and Mcdonald Islands. Holy See (Vatican City State). Iran, Islamic Republic of. Korea, Democratic Peoples Republic of. Korea, Republic of. Lao Peoples Democratic Republic. Macedonia, the Former Yugoslav Republic of. Micronesia, Federated States of. Moldova, Republic of. Saint Kitts and Nevis.

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Shopping Cart - Customer Success University

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CSM 101 - Course - Customer Success University

http://customersuccessuniversity.gainsight.com/course/customer-success-management-101-csm101

CSM 101 - Course. CSM 101 - Course. Time to complete: Around 5 Hours. This self-paced course, made up of 12 lessons developed by top Customer Success experts, provides you with the critical foundation for a career as a Customer Success Manager. CSM101 is step one of three on the way to becoming a Certified Customer Success Manager. Time to complete around 5 hours. 1011 Why Customer Success as a Career? 1012 Customer Success Career Opportunities. 1013 Customer Success Terminology. Recognize that learning ...

status.gainsight.com

Gainsight Status - Incident History

https://status.gainsight.com/history

Get email notifications whenever Gainsight creates or updates an incident. Get SMS notifications whenever Gainsight creates. American Samoa ( 1684). Antigua and Barbuda ( 1268). Australia/Cocos/Christmas Island ( 61). Bosnia and Herzegovina ( 387). Burkina Faso ( 226). Cape Verde ( 238). Cayman Islands ( 1345). Central Africa ( 236). Congo, Dem Rep ( 243). Costa Rica ( 506). Czech Republic ( 420). Dominican Republic ( 1809). El Salvador ( 503). Equatorial Guinea ( 240). Faroe Islands ( 298). The issues e...

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Login - Customer Success University

https://customersuccessuniversity.gainsight.com/admin/blurb/edit/44.html

Please use this form to login to your training account. Don't have an account? Please start by completing the following form. British Indian Ocean Territory. Congo, the Democratic Republic of the. Heard Island and Mcdonald Islands. Holy See (Vatican City State). Iran, Islamic Republic of. Korea, Democratic Peoples Republic of. Korea, Republic of. Lao Peoples Democratic Republic. Macedonia, the Former Yugoslav Republic of. Micronesia, Federated States of. Moldova, Republic of. Saint Kitts and Nevis.

customersuccessuniversity.gainsight.com

Admin 101 - Customer Success University

http://customersuccessuniversity.gainsight.com/course/admin-101

Admin 101 is the first step on your journey as a Gainsight Administrator. If you are new to Gainsight or are seeking to refine your understanding, this class will help you answer the questions: Where do I start? What do I need to know to set up Gainsight for my team? Our goal is to help you quickly ramp up to be an effective member of your Customer Success team. Module 1 - What is Gainsight? This module answers the question, "What is Gainsight? Module 2 - Introduction to Rules Engine. This module demonst...

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CENTRO di SUPPORTO TECNICO. Il Centro di Supporto è attivo 24h/24 se sei un cliente registrato effettua il login attraverso la tua Username. Se non sei registrato, clicca su Accesso Ospite. Per inoltrarci la tua richiesta. Gestiremo tutte le tue segnalazioni che potrai consultare attraverso il Portale (OSPITE). Grazie. Verrai contattato entro le 24h/48h dalla segnalazione attraverso i dati che avrai cura di inserire nel modulo in modo corretto e opportuno. Ad Agosto non è gradita l'urgenza.

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Gainsight

How Can We Help You Succeed In Gainsight Today? Gainsight Support Quick Reference Guide. How to Submit a Gainsight Support Ticket. Gainsight Support Tickets: How to Update and Check Status. How To Pull XHR Console Logs. How To Revoke oAuth Access. Setting Up Gainsight for Salesforce Administrators. Gainsight Installation Prerequisites and Supported Browsers. Install Gainsight and Assign Licenses. Auto-Provisioning Matrix Data Architecture. Setting up Gainsight with SalesForce Professional Edition. SmartS...

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Galacticax Support

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Galactic Technology Support

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